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Phonesuite Direct (Sub-domain)


Cloud PBX, On-Premise, or Managed Communications Services for ALL HOTELS

As a leading Hotel PBX system provider for over 25 years, Phonesuite Direct remains 100% dedicated to the hotel industry. Our modern hotel communication solutions serve hotels with cloud PBX solutions and on-premise solutions that support both SIP phones and analog phones. We have continued to be 100% dedicated to the hotel industry for over 25 years.

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Delighting the customer and exceeding their expectations through innovation and trusted relationships is one of Phonesuite Direct's core values.

This value is at the forefront of our evolution toward being considered the leading single-source solution provider of innovative communications technology for the hospitality industry. Throughout our history in providing hotel phone systems, our technology and hotel PBX platform has evolved in order to meet the communications needs and demands of hoteliers, their staff and their guests.

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Founded in Colorado in 1988

Phonesuite is the single-sourced, hospitality communication solution for hotel managers and owners who need a reliable simple-to-implement telephony platform. Solutions provided by Phonesuite Direct integrate easily into existing hotel infrastructures at reasonable cost, supporting both SIP phones and analog phones. We provide a solution that allows hotel owners and managers to meet the demands of today, while future proofing their investment and eliminating the "PBX Regret" that comes with getting stuck with obsolete hardware.

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Phonesuite is the proven choice for modern, open-architected integrated hotel communications for over 6,500 hotel installations.

We offer start-to-finish project management and support of our full-feature, flexible software and hardware telephony solutions designed for hotels in select service, full service, and resort properties, as well as luxury and boutique hotels. We have a proven track record and we are committed to continuing to change the way the hospitality industry approaches guest communications.

What People Say

We love that the housekeepers can punch in a code while cleaning the room and the front desk immediately knows that the room is done. We have never had that before and it has affected operations immensely. We have Phonesuite 112, and it is easy to operate and the best system we have ever used. The wakeup calls and other features are amazing.


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Phonesuite Direct is dedicated to providing user-friendly, worry-free, 'host-it-your-way', platform-independent hotel communications solutions. Our solution is reliable, simple-to-implement and cost effective.


You have the power to choose a true Cloud PBX or On-Premise solution. With our Voiceware Managed Voice or full CAPEX solution, Phonesuite gives you more freedom to purchase your next Hotel Communications platform than any other provider.

Preferred & Approved

Phonesuite Direct is the preferred and proven choice for major brands. Its open-architecture and innovative design has made it the preferred solution for Select, Full-Service and Luxury hotels. Join more that 6,500 hoteliers that experience our unparalleled service and support.


Phonesuite Direct is the proven choice for modern, open-architected integrated hotel communications for over 5,550 hotel installations. Our products, combined with our coast-to-coast support, engineering expertise and focus on execution create reliable communications solutions that meet or exceed all hotel requirements and is delivered factory-direct.


Phonesuite Direct is dedicated to providing user-friendly, worry-free, 'host-it-your-way', platform-independent hotel communications solutions by putting customers at the forefront of all we do. We delight our customers through trusted relationships, innovation and exceeding their expectations, while empowering each associate to maximize their full potential.


Why go with a Managed VOICE solution? It's a worry-free and cost-effective option for hoteliers, who gain a full-featured, low CAPEX offering with an affordable ongoing monthly OPEX. With a true open-architected, evergreen platform, hoteliers can easily integrate and build upon their existing communications strategy throughout their enterprise portfolio of hotels. In addition, the Phonesuite platform is architected for flexibility, redundancy, and scalability so hotels experience seemless installation, deployment and 24/7 support.

Our Managed VOICE solution includes the following:

  • Voiceware Hospitality Communications Platform
  • Installation and Deployment/Integration Testing
  • 24/7 Support Software & Hardware
  • SIP Trunking-Local/Long Distance/E911 Compliance
  • Low CAPEX Investment
  • Full Turnkey Solution
  • Open-Architected Software and Hardware
  • Leading Technology
  • Lifetime Hardware and Software Upgrades
  • Flexible Deployment Options
  • 24/7 Proactive Monitoring
  • Rapid Call Center and Onsite Support
  • Free MAC (Move, Adds and Changes)
  • Free Daily Encrypted Backups
  • "No Questions Asked" Warranty
  • One Low Monthly Fee
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